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Click here for our big selection of Invitations, Foldovers, Envelopes, Thank you Cards, Panel Cards and Stationary.
Click here for our big selection of Invitations, Foldovers, Envelopes, Thank you Cards, Panel Cards and Stationary.
Click here for our big selection of Invitations, Foldovers, Envelopes, Thank you Cards, Panel Cards and Stationary.
Click here for our big selection of Invitations, Foldovers, Envelopes, Thank you Cards, Panel Cards and Stationary.
Click here for our big selection of Invitations, Foldovers, Envelopes, Thank you Cards, Panel Cards and Stationary.
Click here for our big selection of Invitations, Foldovers, Envelopes, Thank you Cards, Panel Cards and Stationary.
Click here for our big selection of Invitations, Foldovers, Envelopes, Thank you Cards, Panel Cards and Stationary.
Click here for our big selection of Invitations, Foldovers, Envelopes, Thank you Cards, Panel Cards and Stationary.
Click here for our big selection of Invitations, Foldovers, Envelopes, Thank you Cards, Panel Cards and Stationary.
Click here for our big selection of Invitations, Foldovers, Envelopes, Thank you Cards, Panel Cards and Stationary.
Click here for our big selection of Invitations, Foldovers, Envelopes, Thank you Cards, Panel Cards and Stationary.
Click here for our big selection of Invitations, Foldovers, Envelopes, Thank you Cards, Panel Cards and Stationary.
Click here for our big selection of Invitations, Foldovers, Envelopes, Thank you Cards, Panel Cards and Stationary.
Click here for our big selection of Invitations, Foldovers, Envelopes, Thank you Cards, Panel Cards and Stationary.

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Frequently Asked Questions


Samples Questions

Q: How can I be sure that the invitation which I see on your site is really what I can use and like?

Q: Do you have a sample book or catalog?

Ordering Questions

Q: How do I order? 

Q: How do I pay with a Money Order?

Q: Can I purchase less than 250 of an item if I only need much less?

Q: Prices explanation?        How are your prices related to order quantity?

Q: Secure ordering?

Shipping Questions

Q: How much is shipping?

Q: How long doe's it take for an order to ship?

Q: How do I know if my order has been shipped?

Printing Questions

Q: Do you print on any of your stock?

Q: Do you supply your stock folded?

Q: Can I put your invitation stock thru a Laser/Ink Jet Printer without damaging the foil image?

Q: Which of your finishes have the best results with a desktop printer?

Q: What doe's laser compatible mean?

Q: Do you have any printing templates for your invitations?

General Questions

Q: Can I exchange or return an item that I ordered by mistake?

Q: Where can I find vellum overlays? Or tracing sheets (transparent paper)?

Q: Is your vellum stock transparent?

Q: Do you carry recycled card stock?

Q: Do you sell packaged Invitations (ex. 50 per pack with envelopes) etc.?

Q: What is the difference between Flower Border Cabs and Flower Border Bulk?

Q: Can I order a different color lined envelope for the flower border cabs?

Q: Do you have inner and outer envelopes for your invitations?

Q: I would like to order a “flat?card invitation, are your invitations available in single sheets? Or only as a folder?

Q: Where can I find matching R.S.V.P./Thank You Cards?

Q: Are your Thank you cards the size that can be used as Response Cards?

Q: Do you have perforated sheets like 2-up or 4-up on one sheet?

Q: Do you carry deckle edge paper? Or envelopes?

Q: Can you make custom invitations to my specification?

Q: How do I proceed with a custom invitation?

Q: How long does a custom job take (turn around time)?

 

 

Samples Questions

Q: How can I be sure that the invitation which I see on your site is really what I can use and like?

A: Just click sample button and we will send you an actual sample to see and try.

Q: Do you have a sample book or catalog?

A: Right now, we do not offer a printed catalog. Our website is our catalog. We are always updating the website with newest products and prices.

We will gladly sand individual samples of our invitations. Click here.

 

Ordering Questions
Q: How do I order? 

A: (Click here for more detailed help).

  1. Click on a color.
  2. Enter amount of boxes.
  3. In confirm amount enter number of invitations.
  4. Add to cart (you will be prompted to enter your zip code so we can give you the shipping cost before you order).
  5. In the shopping cart you will see the total cost of the item and the shipping charge.

To add matching products, scroll down the page and click "Click Here To Continue Shopping for matching products". To check out click "Sand Order".

Q: How do I pay with a Money Order?

A: Sand Money Order to:

Double U Paper Co.
ATTN. Online Sales Dept.
97 Spencer St
Brooklyn NY 11205-2805

Please write your order number on the money order. We will send your order when we receive your payment.

Q: Can I purchase less than 250 of an item if I only need much less?

A: As we are not a Stationary Store, most items are sold in lots of 250. However we do have many items in the flower border category which sell in cabs. Each cab consists of 50 invites, 50 mailing envelopes, and 50 inside envelopes.

Q: Prices explanation?
How are your prices related to order quantity?

A: All the prices are for a single box.
That means if you buy several boxes, you will pay for “each?box you buy the 2nd price (which is less then the regular price).

(Click here for more detailed help on our prices).

Q: Secure ordering?

A: With respect to security, we use industry standard Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the strongest commercially available encryption) when transferring and receiving your credit card information exchanged with our site.

 

Shipping Questions

Q: How much is shipping?

A: Add the item to the shopping cart. In the shopping cart you will see exactly the total and the shipping cost.

We don't offer free shipping on our website.

Q: How long doe's it take for an order to ship?

  • Next day ups:

Your order will ship the same day if:

  1. The item is in stock.

  2. The order was placed Monday - Thursday before 3 pm eastern time, Friday before 10:30 am eastern time.

Your order will arrive the next "business" day.

  • 2nd day ups:

Your order will ship the same day if:

  1. The item is in stock.

  2. The order was placed Monday - Thursday before 3 pm eastern time, Friday before 10:30 am eastern time.

Your order will arrive the 2nd "business" day.

  • 3 day's ups:

Your order will ship the same day if:

  1. The item is in stock.

  2. The order was placed Monday - Thursday before 3 pm eastern time, Friday before 10:30 am eastern time.

Your order will arrive the 3rd "business" day.

  • Ups ground:

Your order will ship the same day if:

  1. You are in a rush.

  2. The item is in stock.

  3. The order was placed Monday - Thursday before 3 pm eastern time, Friday before 10:30 am eastern time.

Your order will arrive: 2-4 business days for the East Coast, 3-4 business days for the mid-east, 5-6 business days for the west coast.

Q: How do I know if my order has been shipped?

A: we will send you an email as soon as your order has been shipped, there will be a link in the email to track your order.

 

Printing Questions

Q: Do you print on any of your stock?

A: No, we do not print. All our items are supplied blank, for the printer to print, or if marked “Laser”, you can run that item on your Laser/Ink Jet Printer.

Q: Do you supply your stock folded?

A: No, all our folders/sheets are supplied flat, open, with a score.

Q: Can I put your invitation stock thru a Laser/Ink Jet Printer without damaging the foil image?

A: We guarantee the stock we sell. If it is marked “Laser”, it will stand up to Laser/Ink Jet Printers.

Q: Which of your finishes have the best results with a desktop printer?

A: The Wove or Vellum finish.

Q: What doe's laser compatible mean?

A: It means that it's compatible with your laser / inkjet (bubble-jet) desktop printer.
Even if an invitation is not laser compatible, it may print wall on an inkjet printer.

There are several reasons why an invitation is not laser compatible:

  1. If it’s size is bigger then standard 8 1/2 x 11 papers.
  2. If its paper is heavy it may wear out your printer faster then regular paper.
  3. If it has a textured (rough) finish, like the linen finish, it will not print well on a laser printer.

Inkjet (bubble-jet) printers should print wall on a textured (rough) finish.
Heavy-duty Laser printers or Inkjet Photo printers should be able to handle heavy paper.
As for size you should check for the maximum size paper your printer can handle.

We recommend you should always test print a sample before you place an order.

Heat is not a problem with our invitations; they should be able to withstand the heat of any laser printer.

Commercial printers should be able to print on all our invitations, papers and envelopes.

Q: Do you have any printing templates for your invitations?

A: Due to the large selection of different style invitations we carry, we are not be able to provide printing templates for them. However it is vary easy to set up printing with a word processing program.

  1. In your word processor program, set up a table to the exact size and dimensions of the invitation.
  2. If the invitation is a folder, make cells in the table for all the panels of the invitation.
  3. Adjust all 4 margins till the table prints correctly on the invitation.
  4. Sat table properties not to print the borders/lines of the table.
  5. Enter your text in the table and print.

 

General Questions

Q: Can I exchange or return an item that I ordered by mistake?

A: You will need to apply for a return # by filling out our Return Form. (There will be a 15% restocking fee for the return.)
As for the correct item you will need to place a new order online.

Q: Where can I find vellum overlays? Or tracing sheets (transparent paper)?

A: In our specialty category. Click here.

Q: Is your vellum stock transparent?

A: No, On our website Vellum means an opaque paper, transparent paper is called translucent on our site.

Q: Do you carry recycled card stock?

A: Yes, our Fiber stock is made from recycled paper. Click here.

Q: Do you sell packaged Invitations (ex. 50 per pack with envelopes) etc.?

A: Yes, they are called CABS. Click here.

Q: What is the difference between Flower Border Cabs and Flower Border Bulk?

A: A Cab is a sat of Invitations with inside-lined and outside Envelopes in one package. Bulk is Invitations only, Envelopes are sold separately.

Cabs and Bulk invitations have the same Item number; only the cabs have an additional "C" at the end of the Item number.

For example:     4149S = bulk     4149SC = cab

Q: Can I order a different color lined envelope for the flower border cabs?

A: We only have in stock the color envelopes that are displayed on our website; however you can make a custom order for a different color envelope. There will be a minimum of $75.00 dollar and only ground shipping.

Q: Do you have inner and outer envelopes for your invitations?

A: We have outer envelopes for all our invitations.
We only have inside envelopes for the Linen, Silk, Wove-Velum A-8 and A-10 sizes.
We don’t currently have lined envelopes, only the pre-packaged flower border cabs are available with lined envelopes.

Q: I would like to order a “flat?card invitation, are your invitations available in single sheets? Or only as a folder?

A: Most of our invitations are folders; however we can cut down at no charge the back flap of any folded invitation to make it for a flat card invitation.
Click here for our flat card invitations.

Q: Where can I find matching R.S.V.P./Thank You Cards?

A: On the same page as the Invitation; scroll down the page till you see "Matching Products".

Q: Are your Thank you cards the size that can be used as Response Cards?

A: Our A-1 cards are the right size to use for Thank you / R.S.V.P. / Response / Note cards.

Q: Do you have perforated sheets like 2-up or 4-up on one sheet?

A: We do not currently have 2-up or 4-up Sheets. All our invitations, cards and sheets are cut to size.
The only exception is for small place cards. Click here.

Q: Do you carry deckle edge paper? Or envelopes?

A: Right now, we do not offer deckle edge paper. However in the future if there will be a demand, we will offer it for purchasing.

Q: Can you make custom invitations to my specification?

A: Yes, we can custom, convert your blank announcement, cut , score, foil stamp, emboss and die cut to your specification. But there is a minimum of 1000 to make a run.

Q: How do I proceed with a custom invitation?

A: You must send us as much information as possible, such as size of finished product, all images indicating stamping, embossing, die cutting, scoring etc. Position of all images, quantity, color and stock to be used. Thereafter we will give you a price quote before we start any work. E-mail to info@doubleupaper.com or fax to 718-522-3230.

Q: How long does a custom job take (turn around time)?

A: We do not always have open press time. It may take 2 weeks pending on the job and run. We will give you an estimated time with the price quote.

 

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